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While most retail enterprises are multi-channel, real fulfillment and personalized customer experience comes from a seamless omni-channel strategy that delivers the right brand experience across all touch points.

The biggest brands leverage insights, intelligence, data and analytics to better the experience. They also use strategic sales and margin planning to improve profitability. Third-party logistics, fintech, faster last-mile delivery to improve the stickiness and make the customers come back for more.

Groupsoft creates the ideal Omni-channel experience for your customers by integrating all the customer touchpoints, and defining strategic priorities for you to create an intelligent enterprise.

All for that seamless, personalized experience.

Manage Transaction volume and reconciliation with automation

Omnichannel Footprint across virtual marketplace and social media

Integration of new channel into existing technology stack

Collaborate and develop innovative ways of sharing revenue

IDEAL
OMNI-CHANNEL

Omni-channel
Customer Experience

SAP Omni-channel
Promotion Pricing

Omni-channel
Order
Management

Omni-channel
Marketing

SAP
Omni-channel
POS

SAP
SOLUTIONS

Detect, Predict, Anticipate Needs To Create Customer Delight.

A true omni-channel experience is par for the course. Consumers expect no less.

  • Retailers need to map the consumers and deploy the right mix that delivers a personalized brand experience across channels.

  • Frictionless, ultra-convenient shopping can only be enabled by automation and AI. So also holistic omni-channel order management and fulfillment with distributed order processing integrates, maps and fulfills the browsing to checkout to delivery experience.

  • Groupsoft optimizes the end-to-end experience by enabling the capture and utilization of real-world data and consumer sentiment and helping management to create a fulfilling experience.

  • We believe a customer is one who come back.

Groupsoft Expertise

Our Platform Delivery Approach

ENABLE BUSINESS SUCCESS AND BETTER OUTCOMES.

Whether you are in Fashion, Retail or CPG, enable better outcomes and business success with the power of these platform.

Insights