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Bringing together all customer-facing applications to provide both flexibility and consistency of message to all shoppers enables retailers to successfully and consistently harvest value from the business.

Business Need

  • Imperative for Business Users to effectively use their data and provide accurate omnichannel execution support and derive innovative and valuable insights
  • Data extraction and timely analysis of item-level sales, inventory, and margin are challenging for most retailers.

About the Customer

Customer is among the leading convenience retailer operating more than 850 convenience retail stores. The stores offer a large fresh food service selection, all day, everyday stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs.


Groupsoft helped Luxottica retail implement a Retail solution for global expansion in fast pace rollout using the template SAP Customer Activity Repository (CAR) Solution for Retail.

Technical Benefits

  • A real-time hub providing insight into the business, customers, & inventory
  • A predictive platform for integrated, omnichannel planning process
  • A platform for innovation
  • Inventory productivity improvement
  • Increased Sales and margin
  • Promotion effectiveness and efficiency
  • Accurate On-shelf availability
  • Multi-channel Customer Data Analytics

Project Challenges

Business Benefits

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